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Terms & Conditions

Using benaresrestaurant.com

benaresrestaurant.com (our site) is maintained for your personal use so please read these terms of use carefully before you start to use it.

You agree to use our site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.

By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Disclaimer

Access to our site is on a temporary basis and we reserve the right to withdraw or amend the website at any time. We aim to update our site regularly, and may change the content at any time. We don’t provide any guarantees, conditions or warranties as to the accuracy of the information on the site. We don’t accept liability for loss or damage incurred by users of the website, whether direct, indirect or consequential, whether caused by tort, breach of contract or otherwise, in connection with our site, its use, the inability to use, or results of the use of our site, any websites linked to it and any materials posted on it.

The site may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies

Where you are provided with or are allowed to choose a user ID, password or any other piece of information as part of our security procedures you must treat such information as confidential and you must not disclose it to any third party. We process information about you in accordance with our Privacy Policy. You consent to such processing and you warrant that all information that you provide is accurate.

Linking to and from benaresrestaurant.com

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

You may link to our site’s homepage, provided that it is done in a way that is fair and legal and which does not damage our reputation or take advantage of it. In particular, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our site must not be framed on any other site, nor should you establish a link to any part of our site other than the homepage. We reserve the right to withdraw linking permission at any time without prior notice.

Intellectual Property

All intellectual property rights concerning this website’s design, text, graphics and other materials are owned by benaresrestaurant.com or our licensors. benaresrestaurant.com is a registered trademark of Termdeal Ltd, trading as Benares Restaurant & Bar and may not be used for any reason without permission.

Hacking, Viruses and Other Offences

We can’t accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from our website.

You must not misuse our site by knowingly introducing trojans, viruses or any other material which is malicious or technologically harmful. By doing so you will commit a criminal offence under the Computer Misuse Act 1990 and we will report and fully cooperate with the relevant law enforcement authorities by disclosing your identity.

Law & Jurisdiction

We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

For information about postage fees, dispatch timings and dates and how to cancel and order, please see our Deliveries and Returns notice for further information.

In order to contract with us you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

Pricing and Availability

All prices are inclusive of VAT. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled and proceed with crediting the credit/debit card used for payment with a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

Gift Cards

Benares’ gift vouchers are valid for 6 months after which, if not used, the whole balance will expire. Benares’ gift vouchers can only be redeemed at Benares Restaurant, London or used to purchase goods online or over the telephone. If used for a dining experience at the Restaurant, you’ll be required to provide the gift card serial number and security code when making a reservation. You cannot exchange gift vouchers for cash and outstanding balances are non-refundable. When dining, if the funds on the gift card are less than the total bill, the remainder can be paid by an alternative method. When you redeem gift vouchers online or over the telephone to purchase goods you will be required to give the serial number and security code of the voucher. If the security code has already been used, the voucher will be void. For validity extensions and in case of accidental damage, please contact the Restaurant directly on +44 (0)20 7629 8886, option 3 or by emailing events@benaresrestaurant.co.uk.

Payment

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

Contact

Our company details are:

Benares Restaurant & Bar on behalf of TERMDEAL LIMITED

Head Office: 12a Berkeley Square House, Berkeley Square, London W1J 6BS

Registered in England. Company registration number 4448391

VAT Registration Number: 832669702